AUTOMATION IN THE PUBLIC SECTOR
6 WAYS TO GET STARTED WITH CHATBOTS AND VOICEBOTS
A mortgage lender struggled with a lengthy and manual mortgage underwriting process. The manual review of borrower information, credit history, and property details resulted in bottlenecks, increased turnaround times, and high operational costs.
Case Study: Simplifying Employee Onboarding and Offboarding Processes for Enhanced Efficiency
A large bank faced increasing challenges in detecting and preventing fraudulent activities across its accounts and transactions. The manual review process was time-consuming and often missed critical indicators of fraudulent behavior.
RPA solutions will employ artificial intelligence (AI) to learn and improve, enabling them to handle virtually all back-office processes from end-to-end.
From robotic to intelligent, Customer preferences and demands can shift overnight.
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