From robotic to intelligent, Customer preferences and demands can shift overnight.
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From robotic to intelligent, Customer preferences and demands can shift overnight.
A large bank faced increasing challenges in detecting and preventing fraudulent activities across its accounts and transactions. The manual review process was time-consuming and often missed critical indicators of fraudulent behavior.
Case Study: Streamlining Customer Service and Support Operations
In the past, only humans had access to passwords and other login credentials.
A global bank faced challenges in reconciling thousands of accounts across multiple systems and databases. The manual reconciliation process was time-consuming, prone to errors, and lacked visibility into discrepancies.
The Travel and Hospitality (T&H) industries are adopting modern technology along with a high degree of Robotic Process Automation (RPA) and Artificial Intelligence (AI).
