AUTOMATION IN THE PUBLIC SECTOR
CENTER OF EXCELLENCE (COE)
A mid-sized bank faced challenges in the customer onboarding process, particularly in meeting Know Your Customer (KYC) compliance requirements. Manual data entry and document verification processes resulted in delays and errors.
Case Study: Streamlining Customer Service and Support Operations
Case Study: Enhancing Claims Fraud Detection for Insurance Companies
The Travel and Hospitality (T&H) industries are adopting modern technology along with a high degree of Robotic Process Automation (RPA) and Artificial Intelligence (AI).
In the past, only humans had access to passwords and other login credentials.
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